Shift in the Narrative of the Hospitality Career
"2021 put the catering world in triage mode: 'How do we get to the end of the year with such severe staffing issues?' 2022 is the year we are focused on growth in every way, especially with companies of all sizes encouraging and fostering employee professional development.
It is invigorating to witness how employers are looking at the experience of their staff pre- and post-pandemic and aiding them in making changes.
I see the deliberate investment in the people who got them through the last two years. Companies are adding support players and sales concierge positions to manage the high demands placed on their sales managers. We are back to loving sales and the "make dreams happen" mentality in a mutually beneficial way. As Americans seek careers with a work/life balance, forward-thinking leadership teams are shifting the narrative of the hospitality lifestyle."
Margaret Brower, Founder & CEO, Rainmaker Sales & Marketing Group, LLC
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